Patrick is a technical support engineer on the Street Team and joined the company almost 3 years ago - but not before writing the Shotgun Event Daemon when he was a pipeline engineer in production. He is also the support team’s resident French speaker so should you have a tricky support query "en Français", fire away, Pat’s your guy - just steer clear of Saturday Night Live references.
Brandon Foster - Washington DC
Brandon brings a blend of production and technical experience to the Street Team. Having served in production roles in VFX and feature animation, and as a technical artist in game production, he has first hand experience in the many different challenges that those roles face. His passion for games makes him a great resource for Shotgun’s growing number of game clients. When called upon, Brandon will lay down a steady beat on the drum set for the Shotgun band, or recite some nerdcore rap lyrics, depending on the situation.
Astrid is a product support specialist who brings a wealth of experience from having worked both as a VFX artist and on the Production side. She has two cats—one of which is perpetually climbing on her keyboard to try and answer her tickets. If you receive any strange replies, apologies—it was the cat!
KP is the support engineer for Toolkit and joined Shotgun in the early days – way back in January, 2008. He has been a member of several teams and has been involved in writing code, doing support, and engaging our awesome community. All the while he’s been searching for the perfect chocolate chip cookie (which he happily hasn’t found yet, so the search can continue).
Tram is our newest Street Team member and makes sure that we are looking after our amazing clients in the beautiful Los Angeles area. She comes to us with VFX experience across multiple departments - mostly production, but with a dash of systems and pipeline for good measure. From Features to Commercials, from Mom-n-Pop shops to some of the old Big 5’s, she knows firsthand what it’s like to deliver projects with a scrappy team or a fully-staffed studio. Despite having worked in entertainment, she can not recite a single line from any movie, commercial, or even P90X (after 3 months of the same 7 videos over and over...) so don't even ask!
Tommy has been very active working with clients and on the Shotgun Webinar Circuit for new users, so you may have been influenced by his distinct brand of Shotgun-fu. Before joining Shotgun three years ago, Tommy worked as a production manager on animated feature films (both CG and stop-motion), and was an avid Shotgun user and administrator on the client side. While originally from Texas, he now lives with his wife Jodi and canine son Baxter in Portland, Oregon, where his love of craft beer and beard cultivation can truly flourish.
Shayna Cohen - Denver, CO
Shayna has been with Shotgun for three years and has worn several hats at the company - from Toolkit Support, to Producing on the DevOps Team, and now with the Street Team. Previous to Shotgun, Shayna worked in production management for American Zoetrope, Disney (Image Movers Digital), and Industrial Light & Magic - all in the Bay Area. At Image Movers Digital, she used Shotgun every day to manage and steer teams. Now living in Colorado, Shayna enjoys helping studios around the globe and couldn't be more excited to support Clients, and help them have a successful story using Shotgun.
Andrew Lawrence- London, UK
Labels: Meet the team